By accessing or using OkToReach's services, you agree to be bound by these Terms of Service. Please read them carefully before using our platform.
By accessing or using OkToReach's marketing analytics platform (the "Service"), you acknowledge that you have read, understood, and agree to be bound by these Terms of Service ("Terms"). If you are entering into these Terms on behalf of a company or other legal entity, you represent that you have the authority to bind such entity to these Terms.
These Terms constitute a legally binding agreement between you ("Customer," "you," or "your") and OkToReach Inc. ("OkToReach," "we," "us," or "our").
If you do not agree to these Terms, you must not access or use the Service. We reserve the right to modify these Terms at any time. We will notify you of any material changes by posting the new Terms on this page and updating the "Last Updated" date. Your continued use of the Service after such changes constitutes your acceptance of the new Terms.
To use the Service, you must:
You are responsible for:
You acknowledge and agree that we are not responsible for any loss or damage arising from your failure to comply with these security obligations.
We reserve the right to suspend or terminate your account if we believe you have violated these Terms or if your use of the Service poses a security risk or could harm our systems or other users.
Subject to your compliance with these Terms and payment of applicable fees, we grant you a limited, non-exclusive, non-transferable, non-sublicensable license to:
You agree not to:
We strive to maintain 99.9% uptime for the Service, but we do not guarantee uninterrupted access. We may perform maintenance and updates that could temporarily disrupt service.
All fees for the Service are as stated on our pricing page. We reserve the right to change prices with 30 days' notice. Price changes will not affect existing subscriptions until renewal.
Subscriptions are billed in advance on a monthly or annual basis, depending on your chosen plan. Payment is non-refundable except as required by law or as specifically stated in these Terms.
We offer a 14-day free trial. At the end of the trial period, your subscription will automatically convert to a paid plan unless you cancel before the trial ends.
You must provide a valid payment method. If payment fails, we may suspend your account until payment is received. Late payments may be subject to interest charges.
You may cancel your subscription at any time. Cancellation takes effect at the end of your current billing period. No refunds are provided for partial months or years.
We retain all right, title, and interest in and to the Service, including all software, technology, documentation, and content (excluding Customer Data). Nothing in these Terms grants you any rights to our intellectual property beyond the limited license specified herein.
You retain all right, title, and interest in and to your Customer Data. By submitting Customer Data to the Service, you grant us a worldwide, non-exclusive license to use, process, and display the Customer Data solely to provide and improve the Service.
Any feedback, suggestions, or ideas you provide regarding the Service may be used by us without any obligation to you.
We process Customer Data in accordance with our Privacy Policy. By using the Service, you consent to such processing.
We implement industry-standard security measures to protect Customer Data. However, you acknowledge that no security system is impenetrable and that we cannot guarantee absolute security.
We perform regular backups of Customer Data, but you are responsible for maintaining your own backups of important data.
You are responsible for ensuring that you have the necessary rights and permissions to upload and process any Customer Data through our Service. You must comply with all applicable data protection laws.
You agree to use the Service in compliance with:
You agree not to use the Service to:
If you process client data through our Service, you are responsible for:
You may terminate your account at any time by canceling your subscription. Upon termination, your access to the Service will end at the conclusion of your current billing period.
We may terminate or suspend your access to the Service immediately, without prior notice or liability, if you breach these Terms. We may also terminate the Service with 30 days' notice for business reasons.
Upon termination:
The following provisions will survive termination: Intellectual Property, Data and Privacy, Disclaimers and Limitations, and Governing Law.
The Service is provided "as is" and "as available" without warranties of any kind, either express or implied. We do not warrant that the Service will be uninterrupted, error-free, or completely secure.
To the maximum extent permitted by law, in no event shall OkToReach be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or business opportunities.
Our total liability to you for all claims arising from or related to these Terms or the Service shall not exceed the amount you paid us in the 12 months preceding the claim.
Some jurisdictions do not allow the exclusion of certain warranties or limitations of liability, so some of the above limitations may not apply to you.
These Terms shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions.
Any disputes arising from these Terms or the Service shall be resolved through binding arbitration in San Francisco, California, in accordance with the rules of the American Arbitration Association.
You agree to resolve disputes on an individual basis and waive any right to participate in class actions or class-wide arbitrations.
For questions about these Terms of Service, please contact us:
OkToReach Inc.
123 Marketing District
San Francisco, CA 94107
United States
By using OkToReach's services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.
Last updated: November 30, 2025
Effective date: December 1, 2025